Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email, phone, delivery addresses, and specific specifications for your floral needs. We also collect payment details when you place orders, processed securely via our payment partners.

For corporate clients, we might collect extra business data such as registration details, preferred delivery timelines, and budget constraints to tailor our service to your company.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

EchoGlenHarvest respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We regard the protection of your personal data with utmost seriousness and deploy suitable technical and organizational measures to safeguard it. This includes secure storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we implement robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold significant rights concerning your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit the processing of your personal information.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

Our site uses cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies may impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only EchoGlenHarvest and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Changes

We may periodically revise this privacy policy to reflect shifts in our practices, offerings, or legal requirements. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Reach Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.